Unimarc incorpora moderno sistema de cajas de autoatención para un mejor servicio y mayor productividad

Unimarc inauguró este jueves un nuevo sistema de cajas de auto atención en su tienda de Pucón, de la mano de GIRBOY Chile. Se trata de un espacio compuesto de cuatro módulos a través del cual el cliente puede escanear un máximo de 20 productos, pagando de forma autónoma con tarjetas de débito o crédito.

“Se trata de un sistema de pago práctico para compras de bajo volumen que se suma a las cajas tradicionales. A través de este proceso de pago, eficiente, rápido y sencillo, buscamos mejorar la experiencia de compra de los clientes”, señaló el gerente de Operaciones de Unimarc Zona Sur, Peter Van Lankeren, quien participó del lanzamiento de estas cajas.

El ejecutivo agregó que la incorporación de este nuevo sistema marca, sin duda, un avance en materia de transformación digital para la compañía. “En 2016 iniciamos un plan piloto de cajas de auto atención en Coyhaique, a través del escaneo y posterior pago de los productos. Su buen resultado, nos llevó a implementar este otro modelo de auto atención partiendo en Pucón”.

Su puesta en marcha previa a la temporada de verano es una manera de anticiparse al habitual aumento en el flujo de clientes. “Sabemos que a partir de Año Nuevo aumenta fuertemente el número de turistas, motivo por el cual quisimos adelantarnos en la incorporación de este nuevo sistema para brindar el mejor servicio a nuestros clientes”, agregó Van Lankeren.

Cabe destacar que los nuevos módulos de auto atención estarán permanentemente acompañados por un asistente del local, quienes brindarán asistencia a los clientes y los orientaran durante el proceso de pago.

Unimarc en la Región de la Araucanía

Unimarc cuenta con 18 locales distribuidos en las comunas de Angol, Loncoche, Traiguén, Malleco, Lautaro, Pitrufquén, Nueva Imperial, Curacautín, Victoria, Padre de las Casas, Temuco, Villarrica y Pucón, con una dotación de más de 1.080 colaboradores.

A través de su Modelo Integral de Inclusión, la compañía cuenta con 12 colaboradores con algún grado de discapacidad y 19 cuidadores de personas en esta condición. A lo anterior se suma el apoyo a emprendedores con algún grado de discapacidad, de instituciones como Teletón y Edudown, a quienes se les brinda un espacio en las tiendas para comercializar sus productos.

It’s A Small World (for Retailers) After All

If you’ve been following my recent posts, you’ve probably realized how much I enjoy exploring new trends in our industry. As the world around us transforms at a rapid pace, it’s vital that we stay alert and aware of the emerging trends and most compelling new statistics being revealed about the retail vertical.

For me, poring over the latest research and reports serves a critical purpose – by understanding the marketplace, and listening to both our customers and their end consumers, we can think strategically about how to best serve them. At Diebold Nixdorf, our solutions are designed for the challenges we see happening in stores around the globe today. So when I read the latest studies, the first thoughts that come to mind are … what does this mean for retailers and their consumers? How can we build actionable solutions that address these emerging trends?

SES-imagotag and Findbox announce strategic and financial partnership

SES-imagotag and Findbox announce strategic and financial partnership to reinforce global leadership in the retail in-store digital solutions market.

Store Electronic Systems (NYSE Euronext: SESL, FR0010282822), the global leader in electronic shelf labels (ESL) for retail, and Findbox GmbH, the German-based innovative retail technology start-up, today announced a strategic and financial partnership.

SES-imagotag announces an investment in Findbox to accelerate the German technology start-up’s development and to kick-off a technology and industrial partnership between the two companies. This initial minority investment underpins an exclusive Memorandum of Understanding signed by SES-imagotag and Findbox today for the acquisition by SES-imagotag of 100% of Findbox over a 3-year period.

SES-imagotag wins the LSA innovation trophy 2016 for its product geolocation system

SES-imagotag (Euronext: SESL, FR0010282822), specialist in digital solutions for physical retail and global leader in connected digital price tags, announces that it has received an award for innovation at the 37th Trophées LSA of innovation 2016, in the category “In-store Equipment and Merchandising”, in recognition of its product geolocation system based on electronic labelling.

In the field of innovation, the Trophées LSA highlight the most innovative retailers and manufacturers selected by 40 prominent professionals from the retail sector. The “smart label” management software developed by SES-imagotag uses the labels to locate and identify in real time the precise position of the products in the store concerned, indicating to managers and order preparers where the products sought are to be found. This geolocation of articles also offers unprecedented new capacities of analysis and optimisation for merchandising purposes (through the detection of potential product shortages in shelf displays, the reduction of stock volumes in sections with sluggish product turnover, etc.), as well as countless possibilities for enriching the customer’s experience (augmented reality, cross-selling, up-selling, contextualised special offers, etc.).

Thierry Gadou, Chairman and CEO of the SES-imagotag group, comments: “Once again, the highly innovative character and added value of the products proposed by SES-imagotag have been recognised by a jury of professional retailers. The geolocation of products through electronic labelling is a contribution of key importance for the transformation of the physical stores. Its precision provides retailers with a tremendous added value. The juxtaposition of technological solutions and the sector’s problems is now under way in the retail and supermarket sector, promising flexible stores capable of constantly keeping up with the permanent development of consumers’ needs.

About SES-imagotag SES-imagotag is a specialist in digital solutions for physical retail and world leader in electronic labeling systems. The Group designs and markets all the components of its solutions (software, radiofrequency infrastructure, labels and mounts), thus providing its clients with a turnkey solution. The range of products and services offered by SES-imagotag allows retailers to manage pricing dynamically, while improving store productivity and developing new contactless uses for consumers.